Need assistance with your order or have a question about our products? You can reach us directly using the information below.
Email: support@kingdomprintco.com
For the fastest service, please include:
-Your order number (if applicable)
-A detailed description of your question or issue
-Photos/videos for any product concerns
We typically respond within 24 hours (Monday–Friday).
Phone: (432) 220-9582
Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)
Please note: Phone support is limited to general inquiries and order assistance. For product issues or claims, we may request follow-up via email with documentation.
To ensure the fastest resolution, please review the following:
-Custom and made-to-order items are final sale
-Opened consumable products (DTF ink, powder, and film) are non-returnable
-All damage or defect claims must be reported within 48 hours of delivery with photo/video proof
For full details, please review our Returns & Refund Policy.
Many common questions are answered on our website:
-Shipping & Processing Information
-Returns & Refund Policy
-DTF Application Instructions
We appreciate your business and look forward to assisting you.
